1. immanuel aruldoss
  2. Oracle - All Others
  3. Tuesday, 30 June 2015
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i need to know where and how to track the item warranty detail in oracle EBS and how to setup the item warranty details so that system should give the automatic popup about item warranty expiry
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Hello Immanuel
1. The warranty setup involves a huge number of setup steps. You need to setup Oracle Install Base in integration with Oracle Inventory and Service Contracts module.

2. If orderable items involves giving a warranty, then you must consider warranty setups in integration with all these modules - Oracle Order Management, Service Contracts, Inventory and Install Base.

The setups steps are too long to list here and spread across multiple modules. But I have explained the entire business process flow of warranty in my course 'R12i Oracle Service Contracts Fundamentals".

The above course covers warranty process flows for both Orderable Items via Oracle Order Management and Service Contracts modules, as well as standalone extended warranty purchased via Oracle Service Contracts module.

Regards
Regards
Kabeer Khan
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