Hire a Oracle Functional Consultant (US $60/hour)
- Ask any number of Oracle Functional questions and quickly get answers in the form of Oracle solutions
- Good for someone who is new to specific Oracle module(s) but is under pressure to deliver to clients
- You can as well share business scenarios and discuss solutions based on standard Oracle functionality
- It can be very useful to existing Oracle Functional Consultants who have knowledge in certain modules but require expert advice on other modules
- Backup support for Oracle Technical Consultants (aka developers) who are looking to move their career or have just switched their career as a Oracle Functional Consultant
Features and Benefits
- Approachable and highly experienced Oracle Consultants
- Covers broad range of Oracle E-Business Suite business processes in the area of Financials, Procurement, Order Management, Supplier Management, Inventory
- Support provided via Service Requests (SR's)
- All SR's tracked
- Customers can indicate SR priority if they are looking for urgent answers (severity can range from Critical-1, High-2, Medim-3 and Low-4). There is no additional costs involved for requesting urgent service.
- US $80/hour (including taxes).
- New Zealand based customers - add 15% GST on hourly rate invoiced.
Response Time Frame
- Standard response time frame is 24 hours. However we usually respond within a couple of hours.
Broad Terms & Conditions for this Service
- All support is provided via Service Requests (SR's) from our Support Central Portal http://www.support.aclnz.com.
- No telephone support or chat-based support will be provided.
- Only standard Oracle E-Busienss Suite solutions will be provided.
- We will not provide any support on your customizations. However client can ask questions in relation to replacing their existing customizations with standard Oracle solutions.
- aclnz.com will not take any liablity for solutions provided under this support.
- Document delivery will be at the discretion of aclnz.com support representatives.
What is not included?
- One-on-one Training
- Oracle Implementation Service
- Oracle Installation Service
- Hire a Solution Architect Service
- No refunds will be possible once payment has been made