1. Online One-on-One Training Refund Policy
An administrative charge of US $20 will be deducted to process every refund request.
- 100% refund – if request received more than 4 weeks from the scheduled start date of the class
- 50% refund – if request received more than 2 weeks from the scheduled start date of the class
- 0% refund – if request received in last 2 weeks from the scheduled start date of the class
2. Online One-on-One Training Cancellation Policy
2.1. Cancellation requested by you – if you request for a cancellation then the ‘Onlne One-on-One Refund Policy’ will be applicable (as mentioned in previous paragraph).
2.2. Cancellation requested by us – We try our best not to cancel a prescheduled class, however if the cancellation is requested by us then the following policy will be applicable:
- A 100% refund of the class fees that was paid
- An extra 10% discount on our listed fees (the discount will not be offered if you have purchased a class through our promotions or any other discounts already applied on its listed fees)
- No other form of compensation or discounts or reimbursement of costs shall be provided in any circumstances
3. Online Video Training Refund Policy
We offer extensive demonstration classes for you to evaluate our method of teaching and types of online classes we offer. In addition to this, all our online video training courses are of short durations. In view of these reasons we regret to inform that no refund will be issued on Online Video Training subscriptions.
4. Downloadable Documents Refund Policy
No refunds will be issued upon purchase of downloadable documents. Ordered documents will be allowed for a maximum period of 30 days only.
5. Short-term Consulting Services or Consulting Support Services Refund Policy
No refunds will be issued. However on-account credit may be offered on case-to-case basis.