Refund Policy

1. Online One-on-One Training Refund Policy

An administrative charge of US $20 will be deducted to process every refund request.

1. 100% refund – if request received more than 4 weeks from the scheduled start date of the class
2. 50% refund – if request received more than 2 weeks from the scheduled start date of the class
3. 0% refund – if request received in last 2 weeks from the scheduled start date of the class

2. Online One-on-One Training Cancellation Policy

2.1. Cancellation requested by you – if you request for a cancellation then the ‘Onlne One-on-One Refund Policy’ will be applicable (as mentioned in previous paragraph).

2.2. Cancellation requested by us – We try our best not to cancel a prescheduled class, however if the cancellation is requested by us then the following policy will be applicable:

1. A 100% refund of the class fees that was paid
2. An extra 10% discount on our listed fees (the discount will not be offered if you have purchased a class through our promotions or any other discounts already applied on its listed fees)
3. No other form of compensation or discounts or reimbursement of costs shall be provided in any circumstances

3. Online Video Training Refund Policy

We offer extensive demonstration classes for you to evaluate our method of teaching and types of online classes we offer. In addition to this, all our online video training courses are of short durations. In view of these reasons we regret to inform that no refund will be issued on Online Video Training subscriptions.

4. Downloadable Documents Refund Policy

No refunds will be issued upon purchase of downloadable documents. Ordered documents will be allowed for a maximum period of 30 days only.

5. Short-term Consulting Services or Consulting Support Services Refund Policy

No refunds will be issued. However on-account credit may be offered on case-to-case basis.

For questions on our Refunds Policy please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Privacy Policy

http://www.aclnz.com ('ACL'), operating under Assure Consultants Limited, New Zealand

By using aclnz.com, you agree to the collection and use of your personal and/or group information as described in this policy. The following discloses our information gathering and dissemination practices for this website.

1. Contact Information/Financial Information

1. Our website’s registration and order forms require users to provide us with contact information to establish subscription accounts and purchase services and products. acknz.com collects each user’s name, address, city, state, postal code, telephone number and e-mail address. aclnz.com uses this information to contact the user regarding subscriptions, orders and administrative matters. New users must opt in to receive commercial communications and may opt out of receiving future commercial communications at any time.
2. aclnz.com also stores the financial information entered by users, such as payment processor, payment ID, subscription details and related identification information. The financial information is only used to bill the user for products and services.
3. aclnz.com does not rent, sell or exchange user information, and generally restricts access to user information to qualified aclnz.com employees and agents. aclnz.com may transmit a customer’s credit card data only to the appropriate credit card company and/or credit card payment processing company. Third parties who need access to aclnz.com user information to provide operational or other support services are required by aclnz.com to maintain high standards of security. aclnz.com gathers only user information that is needed to administer its business and enhance and improve its services and products.
4. aclnz.com may disclose a user’s contact or financial information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with an order of a court or government authority, or a subpoena. aclnz.com may also disclose a user’s contact or financial information in the good-faith belief that such disclosure is necessary to protect aclnz.com or the website, or enforce the applicable Terms and Conditions, in conjunction with an investigation or legal, equitable or administrative action or proceeding.
5. aclnz.com may collect information on the services and products viewed by you on the website. aclnz.com may use this information to customize your experience and suggest and offer you products according to your preferences. aclnz.com may use this information to identify patterns and trends of use, but will only release or publish any such information in a manner that preserves your anonymity.
6. Email. aclnz.com will send to the primary email address specified in your aclnz.com profile a monthly aclnz.com related newsletter. You may unsubscribe from this newsletter by writing to This email address is being protected from spambots. You need JavaScript enabled to view it. with UNSUBSCRIBE in the subject line or using the opt-out URL provided in every newsletter.
7. aclnz.com may occasionally contact pending aclnz.com members with invitations to join your group by e-mail. Pending members are individuals who have not responded (with either a negative or affirmative response) to membership invitations extended by aclnz.com managers and/or members. Invitations extended by aclnz.com to pending members will clearly identify aclnz.com, the name of the relevant site, the name of the person who invited them and an email opt-out option.
8. aclnz.com may also distribute periodic updates regarding the aclnz.com service to members. These administrative messages are considered part of your aclnz.com account service and members may not opt-out of receiving them.

2. Public information

When we use the phrase "public information" (which we sometimes refer to as "Everyone information"), we mean the information you choose to make public, as well as information that is always publicly available.

A.Information you choose to make public:

1. Choosing to make your information public is exactly what it sounds like: anyone, including people off ACL, will be able to see it.
2. Choosing to make your information public also means that this information: 
   1. can be associated with you (i.e., your name, profile pictures, cover photos, timeline, User ID, username, etc.) even off ACL;
   2. can show up when someone does a search on ACL or on a public search engine;
   3. will be accessible to the ACL integrated applications, and websites you and your friends use; and
3. Sometimes you will not be able to select an audience when you post something (like when you write on a Page's wall or comment on a news article that uses our comments plugin). This is because some types of stories are always public stories. 
4. When others share information about you, they can also choose to make it public. 

B.Information that is always publicly available

The types of information listed below are always publicly available, and they are treated just like information you decided to make public: 

1. Name: This helps your friends and family find you. If you are uncomfortable sharing your real name, you can always delete your account.
2. Profile Pictures and Cover Photos: These help your friends and family recognize you. If you are uncomfortable making any of these photos public, you can always delete them. Unless you delete them, when you add a new profile picture or cover photo, the previous photo will remain public in your profile picture or cover photo album.
3. Networks: This helps you see who you will be sharing information with before you choose "Friends and Networks" as a custom audience. If you are uncomfortable making your network public, you can leave the network.
4. Gender: This allows us to refer to you properly.
5. Username and User ID: These allow you to give out a custom link to your timeline or Page, receive email at your ACL email address, and help make ACL Platform possible. 
6. Applications: The applications such as blogs, forums etc.

3. Transfer of information
We reserve the right to transfer your personal information in the event of a transfer of ownership of aclnz.com, such as acquisition by or merger with another company, acquisition, backruptcy, or other sale of all or a portion of aclnz.com’s assets . In such an event, aclnz.com will notify you before information is transferred and becomes subject to a different privacy policy.

4. Links to Other Websites
This website contains links to other websites. aclnz.com is not responsible for the privacy practices, security practices or the content of such websites.

5. Site Intended for Use by Adults
This website is intended for use by adults. aclnz.com does not knowingly collect or publish any information personally identifying any child under age 13. Children under age 13 should not access this website and should not post any information personally identifying themselves anywhere on the website, such as a chat room, forum, message board and/or news group.

6. Security
The security of this website and your information is of great importance to aclnz.com. This website has reasonable security measures in place to protect the loss, misuse and alteration of your information under our control, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we shall have no liability to you or any third party from any loss, misuse or alteration. We do not warrant that your access to the website is completely secure.
You should promptly notify aclnz.com if your account, user name or password have been lost or stolen. aclnz.com will never ask you for your password. If you need a new password, aclnz.com will generate a new password automatically through its computers and send it to your e-mail or postal address.

7. IP Address and Cookies
We use your internet protocol address to help diagnose problems with our server and to administer our website. We also use your internet protocol address to help identify you and your shopping cart.
Our website places “cookies” on your computer’s hard drive through your web browsers to keep track of your identity for the purposes of saving your shopping cart and saving your logged-in state so that you do not have to log in each time you visit our website. “Cookies” allow our website to recognize your computer when you access the website. If you would like to prevent the placement of cookies on your computer, or remove cookies from your computer, please access the “Help” portion of your browser or contact your browser provider. Please be advised that if you block or remove cookies from your computer, the website will not recognize your computer and you may not have access to all portions of the website.

8. Anti-Spam Policy/Opt-out Choice

A. ALSO REVIEW ACLNZ.COM ANTI-SPAM POLICY - for our policy on providing users of this website with the choice to receive or not receive e-mails and/or other communications from aclnz.com

B. Please note that we may not include the opt-out information in non-commercial e-mails (i.e., e-mails concerning your order, the website’s Terms and Conditions of Use, etc.).

9. Updating your information
All Users: You can change your aclnz.com User account settings at any time from within the "My Profile" section of aclnz.com in which you participate.

10. Images of your aclnz.com or profile in marketing materials

1. aclnz.com reserves the right to include images of your membership graphic, including the possibility of displaying an image of your Professional or Social member profile, including your photograph. aclnz.com will take care to present images in a professional manner.
2. You may specifically request in writing that we not use images of your profile page in this manner by sending a request via email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the text to REMOVE FROM MARKETING MATERIALS in the subject line. You may also submit your written request to:

11. Changes to the Privacy Policy
aclnz.com may change this Privacy Policy from time to time in its sole and absolute discretion. Please check this website regularly for changes. Substantive revisions to this Privacy Policy shall apply only prospectively.

12. Contacting aclnz.com
If you have any questions about this Privacy Policy, the practices of aclnz.com or your dealings with this website, please contact our customer service using one of the following modes:

We hope you will enjoy using aclnz.com.

Community Standards

http://www.aclnz.com ('ACL') gives Information Technology Professionals and Business Users around the world the power to publish their own stories, see the world through the eyes of many other people, and connect and share wherever they go. 

ACL has put in place Professional Community Standards outlining the types of discussions and content that are acceptable on ACL website, and what may be deemed inappropriate and stopped by ACL. These community guidelines are intended to provide our members guidance and complement the list of Do’s and Don’ts found in the Terms of Service governing your use of, and participation in, ACL’s online services.

Please review these standards. They will help you understand what type of expression is acceptable, and what type of content may be reported and removed. 

Real People

Unlike some other online services, our members need to be real people, who provide their real names and accurate information about themselves. It is not okay to provide misleading information about yourself, your qualifications or your work experience, affiliations or achievements on ACL’s service.

Claiming to be another person, creating a false presence for an organization, or creating multiple accounts undermines community and violates ACL's Terms.

Professionals

We ask our members to behave professionally by not being dishonest or inappropriate. We acknowledge the value of discussions around professional activities, but we do not want you to use ACL to shock or intimidate others. 

Profile Photos and Background Photos

We provide you with the opportunity to add a photograph to your profile to help others recognize you. Your photo can be removed by ACL if your profile image is not your head shot photograph or do not resembles you. A head shot is a specific type of portrait that realistically demonstrates your appearance. If we remove your photo, you can upload a different photo of yourself. Your profile can be blocked if your background photo do not complies to this standard.

Bullying and Harassment

ACL does not tolerate bullying or harassment. We allow users to speak freely on matters and people of public interest, but take action on all reports of abusive behaviour directed at private individuals. Repeatedly targeting other users with unwanted friend requests or messages is a form of harassment.

ACL shouldn’t be used to harm others. It is not okay to use ACL’s services to harass, abuse, or send other unwelcomed communications to people (e.g., junk mail, spam, chain letters, phishing schemes). Do not use ACL’s services to threaten violence or property damage, or for hate speech acts like attacking people because of their race, ethnicity, national origin, gender, sexual orientation, political or religious affiliations, or medical or physical condition. Also, please don’t use ACL’s services to intentionally infect others with viruses, worms, or other software that can destroy or interrupt their data or computer devices. It is not okay to interfere or disrupt ACL’s service.

Don't attempt to circumvent the Ignore feature or otherwise try to communicate with someone who has asked you to stop.

Graphic Content, Nudity and Pornography

Graphic images shared for sadistic effect or to celebrate or glorify violence or to shock others have no place on our site. 

It is not okay to share obscene images or pornography on ACL’s service. ACL has a strict policy against the sharing of pornographic content and any explicitly sexual content where a minor is involved. 

Other’s Rights and following the Law

We do not want ACL to be used for illegal activities or to violate the rights of others. Don’t use ACL’s services to commit fraud. Before sharing or using someone else’s copyrighted works, trademarks, private information, or trade secrets, please make sure you have the legal right to do so.

Security, Phishing and Spam

We take the safety of our members seriously and work to prevent attempts to compromise their privacy or security, including those that use fraud or deception. We also ask that you respect our members by not contacting them for commercial purposes without their consent. 

Don’t spam people. Don’t make spam posts, don’t post spam replies, don’t send people spam messages. Be a regular human. Don't put tags on your posts that will mislead or deceive searchers. Don't put dubious code in your posts, like using JavaScript to cause redirects or inject unwanted ads in blogs. Don't use deceptive means to generate revenue or traffic, or create blogs with the primary purpose of affiliate marketing. Spam doesn't belong on ACL.

Deceptive or Fraudulent Links

Don't post deceptive or fraudulent links in your posts. This includes giving links misleading descriptions, putting the wrong “source” field in a post, setting misleading click-through links on images, or embedding links to interstitial or pop-up ads.

Terms of Service

Please don’t violate ACL Terms of Service. Please don’t use ACL’s services to wrongfully take data or information. It is not okay to suggest that you are affiliated with or endorsed by ACL when you are not, and it is not okay to violate ACL’s intellectual property rights. You can find more information about what this means in our Terms of Service.

Intellectual Property

Before sharing content on ACL, please be sure you have the right to do so. We ask that you respect copyrights, trademarks, and other legal rights.

Hate Speech

ACL does not permit hate speech, but distinguishes between serious and humorous speech. We do not permit individuals or groups to attack others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability or medical condition.

Identity and Privacy

On ACL people connect using their real names and identities. We ask that you refrain from publishing the personal information of others without their consent. Claiming to be another person, creating a false presence for an organization, or creating multiple accounts undermines community and violates ACL's Terms.

Don’t do things that would cause confusion between you or your blog and a person or company, like registering a deliberately confusing URL. Don’t impersonate anyone.

Privacy Violations

Don't use ACL to deceptively obtain personal information. Don't post content that violates anyone’s privacy, especially personally identifying or confidential information like credit card numbers, social security numbers, unlisted contact information, or private photos of your ex's junk (no matter how remarkable).

Mass Registration or Automation

Don't register accounts or post content automatically, systematically, or programmatically.

Copyright Policy

1. Copyright and Content Ownership

1. You acknowledge that aclnz.com owns all right, title and interest in and to the Service, including without limitation all intellectual property rights (the "aclnz.com Rights"), and such aclnz.com Rights are protected by international intellectual property laws. Accordingly, you agree that you will not copy, reproduce, alter, modify, or create derivative works from the Service. You also agree that you will not use any robot, spider, other automated device, or manual process to monitor or copy the Service.
2. You will refrain from violating or attempting to violate aclnz.com’s security mechanisms, access any data or server. You are not authorized to access or otherwise breach the security of the Site or corrupt the Site in any way.
3. You will refrain from transferring the Site content to another person; website or mirror the website.
4. You will refrain from engaging in any other conduct which violates the Copyright Act or other laws of the New Zealand.
5. Access of the materials available at the ‘Online Training Videos’ beyond that of normal patterns of use that suggests systematic copying of the materials constitutes abuse of the ‘Online Training Videos’ and will result in revocation or denial of access to the ‘Online Training Videos’. The terms “normal patterns” and “abuse” shall be determined solely by aclnz.com.

2. Contents Posted on www.aclnz.com

Our Terms Of Service requires that information posted by Users be accurate, lawful and not in violation of the intellectual property rights of third parties. 

ACL may remove or disable access to specified content appearing on the ACL website upon receipt of a verified notice asserting that the content infringes intellectual property rights, is inaccurate, or is otherwise unlawful.

Our policies and procedures for removing or disabling access to content alleged to be infringing, inaccurate or otherwise unlawful are and remain at our sole discretion. It is also our policy, in appropriate circumstances and in our discretion, to disable and/or terminate the accounts of Users, or groups as the case may be, who may infringe or repeatedly infringe the intellectual property rights of others, or who otherwise post inaccurate or unlawful content. 

3. Claims Regarding Copyright Infringement

If you believe in good faith that your copyright has been infringed, you may provide a written communication at This email address is being protected from spambots. You need JavaScript enabled to view it. which contains:

1. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; 
2. A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf;
3. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
4. A description of the copyrighted work that you claim has been infringed;
5. A description specifying the location on our website of the material that you claim is infringing; and
6. Your telephone number and e-mail address.